Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Your Boxed Belongings
Start with a written inventory of everything you plan to move. List each box with a rough count, note the largest dimensions of any bulky pieces, and mark which items are fragile or need particular care. If some belongings are still being packed, record your best estimate and update it as you go. Decide whether certain boxes should travel on a different day, and note where each group of items is heading, whether that is a new address, a storage unit or a friend's garage. If someone will receive the items at the far end, include their name and contact number on the same list. When you request a quote, share this inventory along with your preferred dates and the access arrangements, and ask whether the van sizes available suit the volume you have described.
Preparing a Business Delivery Run
For trade and delivery work, a clear job sheet can be drafted before the van is booked. Note each delivery address, the recipient's contact details, the expected time window at each stop, and what is being handed over. If signatures or photographs are needed as proof of delivery, decide in advance how these will be recorded. Consider the order in which stops are listed and whether any recipient needs warning before arrival, then note any access limits such as restricted parking or gated sites alongside each address. Questions to raise with the team include whether the hire dates you have in mind are available, which van option suits the goods involved, and how the return of the vehicle is arranged at the end of the working day. Keep the plan flexible where stops may change.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.