Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One Trip or Several: Weighing It Up
The first decision to settle is whether you plan a single run or several. Start by listing every item that must travel, with approximate dimensions for the largest pieces and a count for everything else. If the whole list looks likely to exceed one van load, note which items could wait for a second trip and which must arrive together. Consider the timing of each option: one longer day against two shorter ones, and whether anyone is available to help on each date. Record the addresses involved and any access notes you have been given. Once you have a preferred structure, pass the item list, dates and access details to the team, and ask which van option they would suggest for the plan you have in mind.
Setting Aside Time for Packing
Before the van arrives, it helps to map out how the day will run. Write down your hire window first, then work backwards: note when you will begin packing boxes, when furniture needs to be dismantled, and when each room will be finished. If friends are helping, record who is available at which hour so the schedule reflects real people rather than hopes. List any tools you will need for taking items apart, and note where screws and fittings will be kept so nothing goes missing. Build in a buffer before the van is due back, and write that time down too. Share the schedule and your dates with the team when you request a quote, and raise any questions about the collection or return timing then.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.