Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Choosing Between Van Sizes
Your first decision is likely to be the size of van you request, and that starts with what you plan to move. Rather than estimating by eye, list each item and, for anything large, take measurements of its length, width and height. Note whether items come apart, such as a bed frame with removable legs or a table that unscrews from its base, and record the quantity of each piece. Share these figures with the team, along with your dates, and they can advise which option suits the job. If you are unsure how to describe the load, a simple written inventory with dimensions gives them something concrete to work from.
Agreeing Arrangements With a Seller
When collecting furniture or equipment from a private seller, the details you record before the hire can shape the whole trip. Confirm the collection date and a time window that suits both of you, and ask for the seller's phone number in case of delays. Ask for the item's dimensions and any photos, since a listing that says 'large wardrobe' leaves plenty of room for interpretation. Note whether the item comes apart and whether any packaging is included. Passing the address, timings and access details to the team when you request the van keeps everyone working from the same picture, and any questions about the seller's property belong with the seller themselves.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.