Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing a Load Inventory
Before you ask for a quote, write down every item you plan to carry, however ordinary it seems. A load inventory might cover boxes of kitchen goods, a washing machine, garden tools, flat-pack furniture or pallets for a business delivery. Note the approximate number of each, along with anything unusual such as mirrors, bicycles or lengths of timber. If a job involves both a house move and a storage run, separate the two lists so the team can see what belongs where. It is also worth recording the hire dates and any access arrangements at each end, including gate codes or restricted hours. With that information gathered, questions about which van suits the job can be raised with the team directly.
Measuring Bulky Items
Which items deserve a tape measure before you enquire? Anything large or awkward, such as a sofa, wardrobe, fridge or dining table, benefits from recorded dimensions. Note the height, width and depth of each piece, and add a note for anything that comes apart, since a dismantled bed or table may present different figures. If you are collecting furniture from a shop or a private seller, ask them for measurements and photos in advance rather than guessing on the day. Write these numbers next to your load inventory so the full picture sits in one place. Should any measurement leave you unsure whether a Luton or dropside is the better match, the team can talk it through when you request a quote.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.