Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Items for a Household Move
Which rooms will you be emptying first? A room-by-room inventory, with each item's approximate height, width and depth, turns a vague move into something you can discuss properly. Mark anything that comes apart, such as bed frames or dining tables, and note whether the fixings are still with them. If some belongings are bound for a storage unit rather than the new house, record that split on the same list so both destinations are clear. Include the contact details for anyone receiving furniture on your behalf, plus any access notes you have gathered from the addresses involved. Sharing the finished inventory and hire dates with the team helps them talk through a small van, Transit, Luton, dropside or crew van in relation to what you have written.
Arranging Help Around the Booking
Should friends or family be lending a hand, it is worth confirming their availability before the van dates are fixed. Write down who has offered, the hours each person can commit and any gaps, such as a school run or a shift they cannot miss. If somebody is minding children or pets on the day, note who that is and how to reach them. For helpers meeting you at the new address, record the address and the time you expect to arrive, so they are not waiting without information. You might also keep a list of jobs that need no lifting, such as directing traffic at the door or looking after keys, so everyone has a role. These notes can sit alongside the access arrangements you pass to the team when booking.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.