Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Agreeing Collection Details With the Seller
If you have bought something from a private seller, your first job is to agree exactly when you can collect it and what the seller expects on the day. Ask for their phone number and confirm it a few hours beforehand, since marketplace arrangements sometimes fall through quietly. Record the full collection address and any gate codes or parking notes they mention. Find out whether the item comes apart, whether they still have the original packaging and whether they can help at your arrival time or expect you to manage alone. Measure the item in its largest dimensions, including any protruding parts, and keep those figures with you. When you request a quote, pass on these measurements and the collection time so the team can talk through the van options with you.
Setting Aside Time for Packing and Loading
Setting Aside Time for Packing and Loading: If your collection is at a fixed hour, work backwards from that time to see how much preparation you can realistically fit in beforehand. Gather boxes, tape, blankets and any protective materials early, and set aside an evening to sort the smaller things so the day itself is not taken up with that work. Write a list of what goes where, which helps you spot missing items before you leave. Note the times when buildings or storage sites are open if that constrains your schedule, and record the contact details for anyone expecting you at the far end. If you are hiring for more than one day, note when the van must be returned. Mention your timings when you enquire, and ask about anything that remains unclear.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.