Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Collecting an item from a private seller
If you have agreed to buy something from a private seller, a little preparation before the hire keeps the day straightforward. Confirm the collection date and time window with the seller, and ask for their phone number in case of delays on either side. Request the item's dimensions in writing, including any detachable parts, and note whether it comes apart or travels whole. Ask the seller about access at their address, such as parking or narrow lanes, since they know the location and can answer directly. Write all of this alongside your own notes on the van you think you need, whether that is a small van, a Transit or something larger. When you contact the team for a quote, include the load details, dates and access information so they can match the job to the right vehicle.
Deciding between one trip and several
Whether to move everything in a single run or spread it across several depends on the information you gather rather than on a rule of thumb. List each item with its dimensions and note which are fixed, which fold and which separate into pieces. Count the boxes and bags as well, since these often take up more room than expected. If some goods are heading to storage and others to a new address, record the two destinations and any contact details for people receiving items at each. Compare your list against the van options the team describes, from a small van through to a Luton, dropside or crew van, and ask what is available for your dates. The choice between one trip and several stays yours; the quote request simply needs accurate dates, access arrangements and a complete inventory to work from.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.