Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling with children and bags
If you are bringing children along, it helps to write down their ages before you enquire, since seat requirements vary and the team can tell you what applies to your chosen vehicle group. Note how many adults and children will travel, then count the bags: suitcases, pushchairs, booster seats, travel cots and any beach or activity gear. Recording approximate dimensions for the largest cases and the folded size of a pushchair gives the team something concrete to work with when suggesting an estate, SUV or people carrier. You might also list which items stay in the car during the day and which come out at the hotel, as this can shape whether a boot alone is enough. Any questions about fitting specific equipment can go on the same list.
Questions worth asking before a quote
Before requesting a price, gather the details that let the team answer accurately in one exchange. Have your preferred dates, including any flexibility either side, plus the named drivers and where you want the car delivered or collected. It can be worth asking which vehicle groups are covered by the quoted price, whether child seats or extra items can be arranged, and what the collection and return arrangements involve. If your plans include an early start or late return, note those times so you can confirm they are workable. Writing the questions down beforehand keeps the enquiry clear, and anything the team cannot answer straight away can be followed up before you commit to a booking.
Explore other car hire areas
What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.