Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing Time for Packing and Loading
What should you write down before the van is booked? Start with a dated packing list: which rooms or jobs need attention, roughly how many boxes or items each involves, and any unusually shaped pieces such as wardrobes or ladders with their approximate dimensions. Note the hire dates and whether you might need an extra day if the packing takes longer than expected. Record the access arrangements at each end, including any gates, narrow lanes or parking constraints that a destination contact can confirm for you. Keeping a running list of item counts helps you describe the job clearly when requesting a quote, and it lets you flag anything you are unsure about, such as how a single large item compares with the vehicle options on offer. These notes remain yours to adjust as plans develop.
Preparing a Business Delivery
Which details matter most when a delivery is involved? Write down the recipient's name, phone number and any reference they use for the consignment, since these details often need to be passed on during the day. Note the delivery address, expected opening hours and any time window the recipient has requested, along with a second contact number in case the first is unreachable. List the goods being sent, their approximate dimensions and whether any item requires particular care in handling. If the delivery forms part of a wider schedule, sketch the order of stops and note any collection points on the return journey. Questions worth raising when asking for a quote include which vehicle options are worth considering for the load described, and whether the dates you have chosen leave room for any delay the recipient might report.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.