Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down What You Need to Carry
Start with a written inventory of everything going into the van. Walk through each room, workshop or storage area and list the items you plan to move, noting the approximate length, width and height of the largest pieces such as wardrobes, workbenches or settees. Record the hire dates you have in mind, including whether you might need the van for an extra day, and any access arrangements already agreed at either end. If a named person will be on hand to receive a delivery or open a gate, keep their contact details with the list. When you request a quote, share the full inventory so the team has a clear picture of the job, and raise any open questions about the van options so they can be discussed.
Planning a Household Move on Paper
A household move becomes far easier to discuss once it exists as a list. Divide your notes by room, mark which items are definitely travelling and which might be sold or left behind, and count the boxes you expect to pack so the totals stay realistic. Alongside the inventory, record the dates you want the van, the access arrangements at the old and new addresses, and any time constraints you already know about, such as a completion date or a booked removal slot. If someone at either property can be contacted on the day, note their number too. Questions about which van size matches your list, or whether a crew van suits the helpers coming along, can then be raised with the team when you request a quote.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.