Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording What You Plan to Move
If you are moving house or clearing a flat, the most useful preparation is a room-by-room list of everything going onto the van. Note each item's approximate dimensions, particularly for wardrobes, sofas, mattresses and any appliance still connected, and flag anything that separates into smaller parts. Count the boxes and bags you expect, then estimate how that total might grow once packing finishes. Record the hire dates, the addresses at both ends, and any time limits tied to keys or storage units. A contact number for whoever accepts delivery is worth keeping to hand. When you ask for a quote, share the list, ask which van options suit it, and raise any access details that might affect the plan.
Coordinating People Around the Hire
Where friends or family have offered to help, agreeing roles in advance tends to make the day run more smoothly. Note who is available, when each person can arrive, and whether anyone can stay until the final boxes are off. Record a phone number for each helper plus the recipient at the other end, so last-minute changes reach everyone quickly. Think about the itinerary too: the start time, the order of addresses if there are several stops, and any breaks in between. If storage is involved, note the opening hours and booking reference. Ask the team how the hire period lines up with your schedule, which vehicle remains the best match, and whether anything on your list still needs confirming.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.