Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning Your Load and Access Details
How do you decide which van to ask about? Start by listing everything you expect to move, noting each item's approximate length, width and height. A sofa, a wardrobe and a stack of boxes each present different considerations, and recording measurements before you request a quote gives the team something concrete to work from. If some items might be dismantled, note which ones and whether the fixings will be kept with the parts. Where the job involves collecting goods from a shop, auction house or private seller, it helps to have a contact name and phone number for that end, in case timings need confirming on the day. Any access constraints, such as narrow lanes or restricted parking, are also worth writing down, since these can be passed on when you discuss options.
Coordinating Helpers Around Your Hire
Will anyone be assisting you on the day? If friends, family members or colleagues have offered to help, agree the timing with them before you finalise the hire dates, so the van is available when the extra hands are. It can be useful to note who is responsible for each part of the plan, such as who holds the keys to the old property or who signs for items at the delivery end. If your helpers can only manage certain hours, mention this when you request a quote, since the length of the hire may need to reflect it. You might also record a contact number for whoever is receiving furniture or goods, in case plans shift. Questions worth asking include whether the vehicle can be collected early and returned later, and what happens if the job runs over.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.