Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Furniture Collection With a Seller
If you have agreed to buy something from a private seller, the first thing to settle is exactly when the item can be collected, since seller availability often dictates your hire dates more than your own diary does. Message the seller for the address, the collection window and a contact number for the day itself. Next, ask for the item's dimensions in writing, including whether legs, doors or handles add to the stated size, and note whether it comes apart. Record the quantity of pieces as well, because a three-seat sofa and a matching armchair count as two loads in your notes. With that information to hand, the team can talk you through whether a small van, Transit or Luton suits the job and confirm availability for the dates you have pencilled in.
Weighing One Trip Against Several
If everything is heading to one storage unit, a single Luton trip might cover it, provided the volume has been measured and noted. If items are scattered across several addresses, separate runs with a small van or crew van could make more sense, especially if helpers are only free on certain days. Write down each load, its rough dimensions and the destination contact details for every stop, then ask the team which combination of vehicles and dates they can support. Questions about access at each address belong with the people receiving the goods, so contact them directly.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.