Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Putting a Household Move in Order
Where do you even begin with a house move by van? A room-by-room inventory is a sensible starting point. List what will travel, grouping items by the room they belong to, and mark anything oversized so it stands out when you review the list later. Decide which pieces are definitely going and which might be sold, donated or left behind, then update the totals as decisions are made. Note the addresses at both ends, along with a contact at each if someone will be there to receive items. Dates matter too: fixing the hire period early gives you a target to work towards and a deadline for packing. The team can talk through the van options once you share the list and access details.
Arranging a Collection with a Seller
If the van is needed to collect furniture or appliances from a private seller, agreeing the practical details beforehand can make the day straightforward. Confirm the collection address, a phone number for the seller, and a time window that works for both of you, then note these alongside the item description. Ask for the dimensions of the piece and, where relevant, whether it comes apart, since this information helps when discussing van options. It is also worth asking the seller about the approach to the property, such as narrow lanes or gates, as they know the location and can describe it. Recording the agreed price and any conditions of the sale keeps everything in one place. The team can then talk through the van options based on what you are collecting.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.