Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing Time for Packing and Loading
Write down your start and finish times first, then work backwards. Note how long dismantling furniture might take, how many boxes you expect to fill, and which belongings might need extra preparation before the move. If helpers are joining you, record when each person is available and their contact number. Think about the hire window too: would an extra hour or an overnight period suit the job better than a single morning? It is worth listing items that take longer to prepare, such as wardrobes with mirrors or appliances with water connections, so you can plan around them. Once you have a written timeline, any questions about extending the booking can go to the team when you confirm the dates.
Comparing One Trip With Several
How many journeys will the job actually need? Start by listing everything you plan to carry, then note approximate dimensions and quantities for the larger pieces. With that written down, you can weigh up whether one longer hire with a larger van suits you or whether two shorter hires with a small van make more sense for your schedule. Record the access arrangements at each end as well, including any restrictions on when you can collect or drop off items, since those details shape how many trips are realistic in a day. If a recipient is expecting a delivery, keep their contact details handy. Questions about vehicle availability on your preferred dates are worth raising with the team early.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.