Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Breaking a house move into stages
Where do you start with a household move? A staged plan usually begins with a walk through every room, writing down each item you intend to take and marking those heading to storage rather than the new address. Assign each item to a hire day if you plan more than one, and note which pieces can be dismantled beforehand. Record quantities for everything that comes in multiples, such as boxes of books or rolled rugs, and keep the list somewhere you can update it as packing progresses. When you contact the team, this breakdown shows them the scale of the job and helps you discuss whether a Luton, Transit or crew van fits your dates, plus whether any collections from third parties form part of the plan.
Measuring up before you enquire
Dimensions often decide more than people expect, so gather them early. Measure the largest items you plan to move, including wardrobes, sofas and any furniture that will stay assembled, and note the width, height and depth of each. If an item must pass through a narrow doorway, gate or corridor at either end, record those measurements too, and note anything that cannot be tilted or turned. Keep a note of entrance arrangements at both addresses, such as which door will be used and who holds keys. Sharing these figures when you ask for a quote lets the team discuss vehicle options with real information, and any access questions that only the property owner can answer should be put to them directly.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.