Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Before anything goes near the van, write down what is coming on the trip. List each item, from boxes and suitcases through to wardrobes, white goods and rolled carpets, then note the approximate dimensions of the largest pieces and how many there are of each. Add a column for anything fragile or unusually shaped. If goods are being collected from a third party, record their name, address and phone number so you can confirm opening times and arrange a handover window. Flag any items you are still undecided about, since these are worth discussing with the team when you enquire. Keep the list on your phone for quick reference.
Moving Boxed Belongings
Boxes behave differently from furniture, so a little planning pays off. Count how many you expect to pack and note the sizes you are using, whether small book cartons or larger tea chests. Record which room each box belongs to and write that on a label, which helps whoever unpacks at the far end. If boxes are heading to storage rather than a new home, note the unit number and the site's contact details, including any restrictions they mention about access hours. Decide which boxes travel with you personally rather than in the van. Ask the team about hire dates early, and mention your box count and sizes so they can advise on the vehicle.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.