Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing Time for Packing and Loading
How much time will you actually need between collecting the van and setting off? Before contacting the team, write down your hire dates and then sketch a simple timeline for the days either side. Note when you plan to have everything boxed and ready, when helpers are due to arrive, and when the van needs to be back. If furniture is involved, record the number of pieces and their rough dimensions so you can discuss whether a small van, Transit, Luton, dropside or crew van matches the job. List the access arrangements at each end, including any restrictions you already know about. Sharing these dates and details with the team helps them confirm the right van and availability, and it gives you a clear picture of how the days will run.
Coordinating Helpers for the Day
Who is helping you, and when will each person be free? Make a note of everyone who has agreed to assist, along with the hours they can commit and a phone number for each. Agree the hire dates with them first, since a van booked for a weekend may not suit helpers who only have weekday evenings. Record what each helper will bring, whether that is blankets for furniture, spare boxes or a trolley, and confirm the address where they should meet you. Keep a list of the items being moved, with dimensions for the larger pieces, so you can tell the team exactly what the job involves. Ask any remaining questions about the van options when you request a quote, since the team matches the job to a small van, Transit, Luton, dropside or crew van where available.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.