Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Book
The decision to measure your largest items before requesting a quote is one that saves a lot of back-and-forth. Take a tape measure to each bulky piece and record the height, width and depth, noting whether the item can be dismantled and, if so, its dimensions when taken apart. Write these figures next to each item's name on your list. If something is an unusual shape, such as a corner sofa or a wardrobe with an overhanging cornice, note the widest and tallest points rather than the averages. It is also worth recording whether doors, drawers or legs come off. Sharing these measurements with the team helps them match the job to a small van, Transit, Luton, dropside or crew van where available, and gives you a clear record to refer back to.
Moving Boxed Belongings
If most of your load will be boxes, start by counting them before you look at vehicles. Note roughly how many you expect, the sizes you plan to use, and which rooms they will come from. Mark any boxes that contain fragile items or documents you will need quickly, and keep a separate note of anything that cannot be boxed, such as suitcases, loose tools or rolled rugs. If you are still packing, estimate the final count and revisit the number a few days before the hire date so your figures stay current. Record the access arrangements at both ends as well, since the team will ask about these. When you request a quote, the box count, the bulky items and the dates together give the team what they need to suggest a suitable van.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.