Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing Time for Packing and Loading
How much time should you set aside for getting everything ready? A sensible first step is to write down each item you plan to move, along with approximate dimensions for larger pieces such as wardrobes, sofas or rolled carpets, since these measurements help the team suggest a suitable van size. Note how many boxes you expect and whether any belongings are awkwardly shaped. Think about the shape of your day too: if packing will take several hours, consider whether an early start or a hire period spanning two days would suit you better. Recording the addresses involved, including any access restrictions you already know about, gives the hire team useful context when you request a quote, and it leaves fewer questions open before the van arrives.
Moving Boxed Belongings
If most of your items will travel in boxes, start by listing how many you have and their approximate sizes, because this count shapes the vehicle you ask about. Note which boxes contain fragile items and which hold heavier goods, purely so you can describe the load accurately when enquiring. Consider whether any boxes have particular handling needs you want to mention, and record any labels or colour codes you intend to use. Think about where each box is heading: if some are going to storage and others to a new address, note the split so you can discuss the route or timing with the hire team. You might also jot down who will be present at each end to receive boxes, along with their contact numbers, since clear arrangements on paper reduce confusion on the day.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.