Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Move with Boxed Belongings
Start by writing down what will travel with you, because a written list shapes every other decision. Count the boxes room by room, note whether each is small, medium or large, and record anything awkward such as rolled rugs, picture frames or vacuum-packed bedding. If boxes are still being packed, estimate the number per room and update the total as you go, since a rough count that grows is still more useful than a guess made on hire day. Note the hire dates you prefer and whether the collection address and delivery address have any access arrangements worth mentioning. When you contact the team, this list lets you ask specific questions about which van option suits your load and whether anything needs a separate plan.
Measuring Bulky Items Before You Enquire
Bulky items deserve their own notes, and a tape measure is all you need to start. Measure each large piece at its longest, widest and tallest points, remembering that a sofa measured without its cushions, or a wardrobe measured without its plinth, may not reflect the real figure. Write down the dimensions alongside the item name so nothing relies on memory later. If something comes apart, record both the assembled and dismantled sizes, and note which pieces are fixed. Check that your list covers every oversized item, from mattresses to dining tables. When you request a quote, share these measurements with the team and ask any open questions about matching them to the van options, since the figures you provide determine which vehicles are worth discussing.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.