Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking Entrance and Item Dimensions
Will your largest item fit through the spaces along its route? Before requesting a quote, measure each significant piece and write down its height, width and depth alongside its name. Then note the dimensions that matter at each end: doorways, corridors, stair landings and any gate or entrance the item must clear. If the destination is managed by someone else, ask that contact about access restrictions and record their answers. Photographing awkward pieces can help when discussing options. When you contact the team, share the full item list with measurements, the access arrangements and the hire dates, then ask whether a small van, Transit, Luton, dropside or crew van suits the job. Keeping these notes in one place also makes it easier to update the list if plans change.
Planning the Order of Unloading
Which items should reach the destination first? Although the physical work is yours, the planning is worth writing down before the van arrives. List your items in the order you want them delivered or placed, noting which pieces go to which room or address if the trip involves several stops. Record who will receive goods at each destination and their contact number, since a site contact can confirm timing on the day. If helpers are joining, note their availability across the hire dates and where they will meet you. When asking for a quote, include this stop order, the access arrangements and the dates, and ask which van option fits the itinerary. You can also check availability for your chosen period before settling the booking.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.