Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Comparing One Trip with Several
One early decision is whether everything travels in a single run or across several. Sketch both options on paper: list every item with its dimensions, then mark which would go first, second and third if you split the work. Note the opening times at each end, since a seller's availability or a storage facility's hours may decide the order for you. If some items belong to different people, record whose is whose so nothing is left behind on any round. Ask yourself whether any single piece is unusually large compared with the rest, and flag it in your enquiry. When you request a quote, share the full list, the dates and the access details, and ask which van options the team would suggest for your plan.
Planning a Collection with a Seller
If you are collecting furniture or goods bought from someone else, the details you record before the trip matter most. Start with the seller's name and phone number, then note the collection address and any times they have said they will be home. Ask the seller for the item's dimensions, whether it separates into parts, and whether they can hold it until your chosen date. Write down anything they mention about access, such as a narrow lane or a shared entrance, since that information belongs in your hire enquiry. If several items come from different sellers, keep each contact on a separate line. When asking for a quote, include the dates, the access notes and the item list, and raise any questions about vehicle options while the booking remains open.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.