Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Will Everything Fit Through the Entrance?
Start by asking yourself one simple question: what are the largest dimensions of any single item on your list? A wardrobe, a workbench or a rolled carpet each has a longest side, and that measurement is worth writing down before you request a quote. Note the height, width and depth of bulky pieces, plus any awkward shapes such as L-shaped desks or mirrors. If items can be dismantled, record which parts separate and how the resulting pieces measure. Entrance dimensions matter too, so check the doorways, corridors or gates at both ends of the journey if you can. Sharing these figures with the team when you enquire keeps the conversation focused on which vehicle option suits the load.
Getting Helpers and Contacts Organised
If other people will be involved on the day, it helps to plan their availability alongside your hire dates. Note who has agreed to help, when they can arrive and how long they can stay, particularly if your collection or delivery window is tight. Record a mobile number for anyone meeting you at either end, including the person handing over furniture or receiving a delivery, so delays can be communicated quickly. Consider whether anyone at the destination needs advance notice of your arrival time, and decide who will hold keys or grant access. When you contact the team for a quote, mentioning how many helpers you expect and the contact details you have gathered means fewer loose ends to sort out later.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.