Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection from a Seller
If you have agreed to collect a wardrobe or a dining set from a private seller, it is worth sorting out the details before your hire period begins. Start by confirming the collection date and a rough time window with the seller, since a firm slot helps you decide how many days of hire to request. Ask for a contact number you can ring on the day, and note the full address plus any directions that a postcode alone might miss, such as a farm track or a rear entrance. It can also help to ask whether the seller still has the original receipt or any assembly instructions, especially for flat-pack furniture. If the item is already dismantled, request photos of the pieces so you can see what you are collecting. Finally, write down any parking or access notes the seller mentions, as these details are worth passing on when you request a quote.
Measuring Bulky Items Before You Book
Should your load include large pieces such as sofas, mattresses or tall bookcases, measuring them in advance gives you a clearer picture of what you are dealing with. Use a tape measure to record the length, width and height of each item, and write the figures on a simple list rather than relying on memory. If an item comes apart, measure both the assembled piece and its separate components, and note whether any fixings are bagged and labelled. Remember to measure wrapped or boxed versions too, since protective materials add a little to each dimension. It is sensible to note the number of items as well as their sizes, and to flag anything with an awkward shape, such as a corner sofa or a rolled rug.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.