Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a household move on paper
What does a household move actually involve on paper? Before the hire, it is worth drafting a simple room-by-room inventory of everything you plan to take. Note each item's approximate size, especially for wardrobes, sofas and appliances, and record whether anything will be dismantled beforehand. If some belongings are going to a storage unit rather than the new address, list those separately with their destination. Mark boxes by room so they can be identified on arrival, and keep a separate note of documents, jewellery and electronics you will carry yourself. Where friends are lending a hand, share the inventory with them in advance. When you enquire, mention the volume you expect and the access at both ends so the team can match the job to a suitable van.
Coordinating helpers for moving day
Who is helping on the day, and when do they need to be where? Agreeing this early prevents gaps in your schedule. Write down each helper's name, their availability window and a contact number, then set a meeting time at the old address and an expected finish at the new one. If someone can only come for part of the day, note which hours they can cover. Confirm who holds keys to both properties, who will be present to receive items, and how helpers will travel between addresses. It is also sensible to arrange a backup contact in case plans change. Sharing these details when you request the van keeps the hire dates aligned with the people you are relying on, and gives the team a clearer picture of the job.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.