Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Start by writing down everything that needs to travel in the van. A simple list works well: item name, quantity, and approximate dimensions for the larger pieces such as wardrobes, sofas or workbenches. Measure length, width and height rather than guessing, and note whether anything comes apart into smaller sections. Record which items are fragile and which belong to whom if you are moving things for several people. If some items are heading to different addresses, mark that on the list too. This inventory is what you share when asking for a quote, because it lets the team suggest whether a small van, Transit, Luton, dropside or crew van suits the job. Keep a copy on the day so you can check nothing is missing at either end.
Allowing Time for Packing and Loading
How much of your schedule should you set aside for getting everything ready? Rather than guessing, work backwards from your hire dates. Note the day and time the van is needed, then estimate separately how long you will spend preparing each part of the job, and how long you expect the whole process to take at the destination. Build in a buffer for anything unpredictable, such as a piece of furniture that turns out to need attention before it travels. Write down your access arrangements at both ends, including any restrictions on when you can work, and keep contact details for anyone at the destination. When you request a quote, ask whether your proposed timing allows room for the whole job.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.