Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Dates and Load Details
Begin with a simple written record of everything the hire depends on. List your preferred dates, including any flexibility either side, and note what you need to carry: each item, its dimensions and the quantity involved. Add the access arrangements at both ends, such as whether there is a driveway, a shared lane or steps to negotiate, and a contact number for anyone receiving goods. If the job is a move or a storage run, group items by destination so nothing is missed when you describe the load. Photographing bulky pieces helps the team understand the shape of the job. Once your notes are complete, use them to frame your quote request and to ask about anything unclear, such as how a change of date would be handled.
Setting Aside Time for Packing
How long will packing genuinely take? Building generous time into your schedule is one of the most useful things you can organise. Rather than treating the hire day as the packing day, consider preparing boxes and wrapping furniture in advance, and note which items still need attention on the morning itself. Record a start time and a target departure time, and share them with anyone helping so the day has a shape. If hobby equipment is involved, such as sails, tools or workshop machinery, measure those pieces separately and list them in your load details, since irregular shapes are easy to overlook. Ask the hire team whether your dates could be extended if the job runs long, and keep a note of their answer with your booking reference.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.