Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Helpers on Moving Day
How many people will be with you on the day? If helpers are joining, it is worth listing each name, a contact number and the time they expect to arrive. Note whether anyone will travel in the van with you, since a crew van may be relevant if several people need seats as well as load space. If a friend is collecting furniture on your behalf, pass on their details so any delivery questions can go to the right person. When you ask for a quote, mention the hire dates, what you plan to carry and who will be present at each end. Where timings are still flexible, say so, since the team can then talk through options that fit the schedule you have in mind.
Measuring Bulky Items Before You Enquire
Which items will decide your vehicle choice? Before requesting a quote, measure the largest pieces you expect to move, noting height, width and depth, and record whether anything can be dismantled, such as a bed frame or a wardrobe with removable doors. Add these figures to a simple list alongside the total number of boxes and bags. If an item is being collected from a shop or a private seller, keep the seller's contact details to hand in case timings change. Share the measurements with the team when you enquire, together with the hire dates and access arrangements, and ask any questions you have about van sizes. Anything you have not yet measured can be added once you have the details.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.