Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a load inventory
Begin with a written list of everything that needs to travel. Go room by room and note each item, from sofas and wardrobes down to bin bags and loose pictures, rather than trusting a mental picture. Beside each entry, add an approximate size and a note of anything fragile or awkward. If some pieces belong to somebody else, mark the recipient's name and number against them. Keep the list on your phone so it can be updated as things are added or dropped. Count the total items once the list feels complete. When you ask for a quote, send the list or a summary of it with the dates and access details, then ask which van sizes the team would consider for that inventory.
Measuring entrances and large items
Next, turn your attention to measurements, both of the items and the openings they must pass through. Note the height, width and depth of the biggest pieces, then measure the doorways, corridors and stairwells along their route out of the building. Where a gate, wall or fence stands at the other end, record its clear width and any height bar overhead. Keep each figure labelled so you know which number belongs to which item or opening. If a measurement leaves you unsure whether something will pass, that question belongs with the site contact who knows the building. For the quote, include the key dimensions, the addresses and the hire dates, then ask which of the available vans the team would match to the list you have measured.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.