Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording Your Unloading Order
If you are moving house, it can help to write down the order in which you expect items to come off the van at the new address. Note which boxes belong to which rooms, which furniture pieces are expected first thing, and whether anything needs to reach a particular spot before other goods arrive. This record might simply be a numbered list shared with anyone helping on the day, or a note kept on your phone for reference. Where a storage unit is involved, jot down the unit number and the access times you have been given. Having these details sorted before the hire dates are fixed leaves fewer questions open when you contact the team about matching the job to a vehicle.
Setting Aside Packing Time
Should your move or collection fall on a busy weekend, consider how much time you realistically have to get everything ready before the van arrives. Work backwards from the pick-up point, noting how many rooms still need sorting, how many boxes are yet to be taped, and whether any furniture needs wrapping or dismantling before it can travel. If a seller or donor is providing items, ask them when collection suits and whether anything should be prepared in advance. You might also note the contact number for the address receiving goods, in case plans shift on the day. These details belong on your checklist rather than in your head, and any remaining uncertainties can be raised when you request a quote.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.