Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing a Clear Load List
The starting point for any van booking is a written inventory of what you plan to carry. List each item by name rather than in vague groups, so a bed frame, three boxes of kitchen goods and a rolled rug each appear separately. Beside every entry, note approximate dimensions and any awkward features such as protruding handles, detachable legs or drawers that slide open. If goods are destined for different addresses, record who will receive them and a contact number for each drop-off point. Keep this list with you when you contact the team, since a precise record of quantities and sizes makes the conversation about matching a small van, Transit, Luton, dropside or crew van far more straightforward.
Getting Hobby Equipment from A to B
If your hire involves hobby gear, the same principle applies, with a few additions. Write down every piece of equipment you intend to transport, whether that is a model railway layout in sections, canvases and easels for an exhibition, sailing gear or a collection of tools for a woodworking course. Measure the longest items and note whether anything comes apart, as dismantleable kit can change which van size is worth discussing. Think about the dates you need the vehicle, where the equipment starts and finishes its journey, and who will sign for it at the far end. Any questions about access at the destination venue are best directed to the venue itself before you confirm the booking.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.