Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Sketching out your unloading order
Planning the order in which you unload can save a great deal of hassle, particularly if several addresses are involved. Think about which stop comes first on your route, then set the items for that destination near the doors of the van so they come out straight away. Belongings for the final drop can sit deeper inside, with anything fragile or awkward placed where it will not be disturbed along the way. Labelling boxes by address, rather than by room, helps whoever is helping you to put the right things in the right place. If your trip involves unusual access or narrow lanes, mention this when you enquire, as the team can talk through which vehicle and timings would suit your plans.
Setting aside enough packing time
Leaving realistic space in your schedule for packing often makes the difference between a calm move and a rushed one. It is worth beginning with the rooms you use least, working through cupboards, lofts and sheds before tackling everyday areas, so that essentials stay within reach until the end. Setting aside an evening for each zone of the house tends to feel more manageable than attempting everything at once, and it gives you time to sort belongings into what travels, what is stored and what is passed on. When you contact the team, share your intended collection and return times, along with an honest sense of how much there is to load, and they can help you judge whether your planned hire period feels comfortable.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.