Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Weighing One Trip Against Several
The first decision many hirers face is whether to move everything in a single outing or split the job across two shorter hires. To decide, list each load in order of urgency: what must reach the new address this week, what can wait, and what could stay in storage for now. Note the dates you would need for each option and any deadlines attached, such as a handover date or a seller's availability. If a single trip is under consideration, record how many items are genuinely non-negotiable for that day. You can then put both scenarios to the team, ask how each maps onto a small van, Transit, Luton, dropside or crew van, and compare the quotes on paper before committing.
Measuring Bulky Items Before You Enquire
Take a tape measure to the largest pieces before you do anything else, and write down the height, width and depth of each: wardrobes, sofas, mattresses, desks and anything with an unusual shape. Note whether legs, doors or shelves come off, and measure again if a piece can be reduced, recording both sets of figures. If an item will need to pass through a narrow doorway or stairwell at either end, note the clearance you have measured there as well. Photograph anything you are unsure about, since a picture can be shared when you ask for a quote. The team can then discuss which van suits the recorded dimensions, and you will have the numbers to hand if follow-up questions arise.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.