Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Household Move on Paper
What should you sort out before the van arrives? Start with a room-by-room inventory of everything you plan to move. Note each large item with its approximate dimensions, including wardrobes, sofas, mattresses and white goods, so the team can see the scale of the job when matching it to a van. Count the boxes you expect to pack and keep a running total as packing progresses. Record the hire dates, both the collection address and the delivery address, and any access arrangements at each end such as parking restrictions or gate widths you already know about. If items are going to different destinations, split the list accordingly. Present this list when you enquire so the team can help match the job to the right van.
Allowing Time for Packing and Loading
How long does packing actually take? A realistic schedule matters as much as the vehicle choice. Work out how many days you can devote to packing before the hire begins, and note when you would like the packed boxes to be finished. Record how many helpers have confirmed their availability and their arrival times, since this shapes the timetable for the day itself. If items are going into storage, note the storage facility's opening hours and the contact details of whoever manages it. Allow room in the schedule for jobs that take longer than expected. When you request a quote, ask whether extending the hire by a few hours is possible if the schedule slips, and confirm the return arrangements in advance.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.