Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a delivery job ready to quote
If a customer order needs to go out on a hired van, preparation starts with a clear record of the consignment. List each item with its dimensions and approximate quantity, note the delivery address, and gather a named contact and phone number for the recipient so the drop can be confirmed in advance. Writing down any access arrangements at the destination, such as restricted entry hours, keeps the enquiry accurate. From there you can ask which van size the team would suggest for the load, whether a small van or something larger suits the dates, and how the hire period lines up with your delivery window. Any gaps, such as an unconfirmed recipient, are worth sorting before you request the price.
Taking hobby equipment by van
Moving bulky leisure gear, whether that is a kayak, a set of diving tanks or band equipment, raises questions worth answering before you book. Measure the longest and widest items, count the accessories that travel with them, and note whether anything is fragile or an unusual shape. That information lets the team discuss which van options might suit the load on your chosen dates. You might also record where the equipment is stored now and where it needs to end up, including any contact at the destination. If you are unsure how much space a particular item needs, include its measurements in your enquiry and ask what the team recommends.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.