Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing what a short break needs
Before you request a quote, it helps to settle which car group suits your trip. Start by writing down your travel dates, including the day you would like the vehicle collected and returned, plus the names and details of anyone who will drive. Next, list the passengers and the bags you expect to bring, noting whether you are packing soft holdalls, rigid suitcases or a mix of both. Approximate dimensions for bulkier items such as pushchairs, golf clubs or walking gear give the team something concrete to work from when matching you with an estate, SUV or people carrier. You might also note whether any passenger needs extra legroom. If any detail is still undecided, flag it when you enquire so the team can suggest a group that covers a range of possibilities rather than one narrow case.
Sketching the first day of travel
A short written outline for your arrival day can shape the questions you ask before booking. Consider drafting a simple itinerary: the time you land or set off, any stops you already know about, and the address where the car should be delivered or collected. If someone at your accommodation expects to meet you, note their contact number so any timing changes can be passed along quickly. Think about whether evening check-in has a cut-off time, whether you plan to shop for groceries on the way, and how many hours you realistically want to spend travelling that first day. These notes stay with you; the aim is simply to have clear answers ready when the team asks where you need the car and for how long, which keeps the quote process straightforward and avoids back-and-forth later on.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















