Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One Trip or Several
Your first decision is whether everything needs to travel together. If some items can wait a week, a single van on one date might cover the essentials, with a second hire booked later for the rest. Alternatively, if a friend can store boxes temporarily, you could split the job across two shorter hires. Write down the full list of items, mark which pieces are urgent, and note any deadlines such as a completion date or a storage unit's cut-off. When you ask for a quote, explain both scenarios and see what the team says about each option. It is also worth recording the total number of boxes and large items so you can compare the two plans side by side before deciding.
Measuring Bulky Items
Take a tape measure to the largest pieces before you book anything. For furniture, record the height, width and depth of each item, and note whether legs, doors or shelves can be removed in advance. Appliances deserve the same treatment, including their depth with handles and pipework if you have that information. Add the measurements to your inventory alongside a note of which room each item came from, which helps whoever receives them at the other end. If something is especially wide or tall, mention it specifically when you contact the team, and ask how it compares with the vans available on your dates. Any questions about doorways or corridors at the destination belong to the people based there.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.