Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Boxed Belongings Before You Enquire
Start by writing down what you intend to move, box by box, before you contact the team. Record the number of boxes, their approximate dimensions, and which room each one belongs to, since a room-by-room list helps you spot anything forgotten. Note any items that are boxed but unusually shaped, such as a folded treadmill or a disassembled bed frame, and measure them rather than guessing. If some boxes will stay behind or arrive later, mark these separately so your list reflects the actual job. Once the inventory is drafted, you can share it when asking for a quote, which gives the team something concrete to work from when matching your needs to a small van, Transit or larger option.
Getting a Business Delivery Organised
If the van is for a commercial delivery, begin with the recipient's details: the delivery address, a named contact, a direct phone number and any reference they expect on the paperwork. Write down the goods going out, their packaged dimensions, and whether any customer has requested a specific time window. Decide whether you need one trip or several, and note the dates involved so the hire period is clear from the outset. Where the drop-off point has its own access arrangements, such as a service entrance or restricted hours, record what the recipient tells you and pass those details on when you enquire. Any open questions about the delivery schedule can be raised alongside your quote request.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.