Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Items and Entrances First
Which measurements should you take before choosing a van? Start with the largest items on your list: note the height, width and depth of each piece of furniture or equipment, and write the figures beside the item name so nothing is guessed later. Then turn your attention to the spaces involved. If an item must pass through a doorway, hallway or gate, record the clear opening at the narrowest point rather than the frame measurement. Where a garage, unit or storage room is involved, note any limits on the approach. Bring these numbers when you ask for a quote, along with the total number of items, and ask the team which vehicle types would suit the dimensions you have recorded and whether anything on your list needs flagging.
Planning a Collection With a Seller
If you have bought something second-hand and need to collect it, a few notes made in advance keep the day calm. Confirm the collection date and a time window with the seller, and record their name, address and phone number in one place so you can reach them if anything changes. Ask whether the item is on the ground floor or upstairs, and whether it comes apart into sections, noting the dimensions of each part. Check what the seller expects regarding payment and paperwork before you arrive. When you request the hire, share the collection address, the item description and the hire hours you expect to need, and ask the team which van types would match the load and whether the timing fits the booking.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.