Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
The first decision worth settling is what you actually intend to carry. Walk through your home, workshop or stockroom and list every item, then measure the largest pieces with a tape: note the height, width and depth of wardrobes, sofas, workbenches or palletised goods, and record whether anything can be dismantled before the hire date. Write these figures against each item rather than estimating, because a written list can be shared with the team when you ask about a small van, Transit, Luton, dropside or crew van where available. Also note the access arrangements at both ends, such as narrow lanes or restricted hours. If you are unsure whether a measurement matters, include it anyway; the team can then match the job to a suitable van based on facts rather than guesses.
Deciding Between One Trip and Several
Another choice to organise in advance is whether the job could be done in a single run or will need repeat journeys. Start by sorting your list of items into essentials for the first load and things that could follow later, then count the bags, boxes and furniture pieces in each group. If a second trip is possible, note the hire dates that would allow it, along with the opening hours of any storage facility or collection point involved. Record the contact details of whoever is receiving a delivery, since their availability may shape the schedule. You can then ask the team whether one larger vehicle, such as a Luton, or a smaller van used repeatedly suits the plan better, and they will help match the job to the right option where available.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.