Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Book
Your first decision is what actually needs to travel in the van, and that starts with measurements. Take a tape to each bulky item and record its length, width and height, then note the figures against the item on a simple list. A wardrobe, a sofa and a stack of flat-pack boxes each present different shapes, so write down anything awkward, such as protruding legs or a detachable frame. If an item can be dismantled, note which parts separate and the resulting dimensions. Keep this list with you when you contact the team, since the sizes give everyone a clear starting point for discussing whether a small van, a Transit or a Luton might suit. Where a measurement is uncertain, measure twice and record the larger figure.
Coordinating Helpers for Hire Day
If friends or colleagues are lending a hand, plan their involvement before the van arrives. Decide who is available on the chosen dates and roughly when each person can be there, then note their names and contact numbers in one place. Some helpers may only manage part of the day, so record arrival and departure times rather than assuming everyone stays for the whole job. It can also help to agree who holds keys to the property, who knows the access arrangements at each end, and who to call if plans change. Where children or pets are involved, someone may need to be elsewhere entirely. Sharing these details when you request the van keeps the schedule clear for everyone.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.