Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding Your Dates and Return Timing
Your first decision is usually when the car needs to be with you and when it goes back. If you are arranging an outbound leg and a return, note both dates plus any flexibility either side, since a hire that spans a weekend can involve different arrangements to one covering a single weekday. Write down who will be driving on each leg, including any additional drivers, and where the car should be collected or delivered at each end. If the return timing is uncertain, say so when you ask for a quote, and record what the team advises about extending or shortening the period. Keeping these details in one note makes it easier to check the quote against your plans before you commit.
Notes for a Longer Stay
If the car will be with you for an extended period, it helps to prepare a short list of what each passenger will bring, including suitcases, holdalls and any bulky items such as golf clubs or pushchairs. Recording approximate dimensions and quantities gives the team something concrete to work with when confirming a vehicle group. Think about whether you will need the car daily or only on certain days, and any changes to the driver details partway through. You might also note the address where the car should be delivered and a contact number for whoever will receive it. Questions about parking or access at your accommodation belong with the property itself. Any open questions, such as collection arrangements at the end, can be raised with the team before you book.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















