Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Gather Your Details Before Enquiring
A short list of written details makes the enquiry process straightforward. Note the dates you need the car, including the exact start and finish times if you know them, and whether there is any flexibility if your plans shift. Record the driver details for everyone who may get behind the wheel, plus where you need the car delivered or collected from. Think about what the car must handle: the number of passengers, the luggage involved, and whether you would prefer an automatic. If you have particular vehicle groups in mind, such as an estate or a people carrier, mention that too. Keeping these notes together means you can answer the team's follow-up questions without delay.
Questions Worth Asking for a Quote
When you contact the team, a few prepared questions help you compare what is on offer. You might ask which vehicle groups are available for your dates, what the delivery or collection options involve, and how the price is confirmed before booking. If your plans are not yet fixed, ask whether the dates can be adjusted and what that would involve. It can also be useful to check what is included with the car and whether anything extra should be arranged separately. Write the answers down as you receive them, so you can refer back later. Any point that remains unclear after the first conversation is worth raising again before you commit, and the team can talk through the options with you.

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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















