Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Your Helpers
Who is going to be there on the day of your van hire? If friends or family have offered to help, it pays to confirm their availability before you finalise your dates. Write down each helper's name, contact number and the hours they can commit to, since people's schedules often differ. If someone can only come in the morning, note this so you can plan the day's tasks around their window. You might also record which helper is bringing items such as tools or protective coverings, if any have been agreed. When you contact the team for a quote, having these details settled means you can give firm hire dates rather than provisional ones. If your helpers' availability is still uncertain, mention this when you enquire, as the team may be able to advise on options while you confirm arrangements with everyone involved.
Moving Boxed Belongings
Before you request a van, spend some time listing the boxes and containerised items you plan to move. Count each box and note its approximate size, distinguishing between small cartons, medium boxes and larger containers. If any hold fragile or unusually shaped items, make a separate note of these so you can describe them if asked. Record how many boxes belong in each room or category, which can help you keep track during the move itself. If some belongings are still loose, consider whether they will be boxed before the hire date or whether they need to stay as they are. Sharing the total number and general sizes with the team when you ask for a quote gives them a clearer sense of the job, and they can respond with any follow-up questions about what you need to carry and when.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.