Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a Collection with a Seller
If you have bought furniture from a private seller or an online listing, the collection details deserve as much attention as the purchase itself. Start by agreeing a date and a time window with the seller, and write down their name and phone number in case you are delayed or need to confirm anything on the day. Ask them for the item's dimensions, whether it comes apart, and whether it is wrapped or boxed. Find out about access at their address: any steps, narrow lanes, gates or parking limits that you should pass on when booking. Keep the listing photographs to hand as a reminder of what you are collecting. When you request a van, share the load details, the access arrangements at both ends and your dates, and ask which vehicle they would match to the job.
Moving Boxed Belongings Without Confusion
Boxed belongings are usually the simplest part of a move to plan, but a little record-keeping prevents headaches later. Count the boxes, note roughly what each contains, and mark any that need to stay upright or reach the new address first, such as kettle, bedding or documents. If some boxes are oversized, measure them rather than guessing, since a few large cartons can take up as much room as furniture. Decide which items travel with you personally and which go in the van, and keep a short list of essentials separate. If someone is receiving the boxes at the other end, note their contact details and an agreed arrival window. When you contact the team about a Feock booking, give the number of boxes, their sizes, the access arrangements and the dates, and ask any questions before confirming.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.