Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Your Load Details
Before requesting a quote, it helps to have a written list of everything you plan to move. Note each item, its rough dimensions and any awkward features, such as a sofa that cannot be separated or a wardrobe with a fixed frame. If you are still deciding what to take, mark items as definite or possible so the list can evolve. Record quantities too: three boxes of kitchenware reads very differently from one box, and numbers matter when a vehicle size is being matched. Add the dates you have in mind, including any flexibility, and note the access arrangements at each end, such as parking limits or gate widths you already know about. Finally, list any questions you still need answered, and keep the whole list beside you when you contact the team.
Coordinating Helpers and Timing
If friends or family are helping with your move, think through how you will coordinate everyone before the hire date arrives. Write down who has agreed to come, when they are available, and how you will contact them on the day if plans shift. Consider whether anyone needs to be at the destination to meet you, and share their contact details so messages reach the right person. It is also worth noting time allowances you want to build in: how long you expect packing to take, when the vehicle needs returning, and whether any collection or delivery point has opening hours you must respect. Where a recipient is expecting furniture, record their phone number and any preferred arrival window. These notes stay open questions for you to resolve, and having them written down makes the conversation with the hire team far more productive.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.