Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Notes to prepare before your hire
Start by writing down the basics the team will ask about. List the dates you have in mind, including whether a single day or several is needed, and note any flexibility around collection and return times. Record what you plan to carry, roughly how many items there are, and the dimensions of anything bulky such as wardrobes, sofas or rolled carpets. Note the access arrangements at each end, including parking restrictions, narrow lanes or gates, so these can be passed on when you enquire. If a collection or delivery involves a third party, jot down their contact details and opening hours. Finally, keep a note of any questions you still have, whether about vehicle options or the hire period, so nothing is forgotten when you request a quote.
Carrying hobby and leisure equipment
Hobbies often involve awkward loads, from tents and camping gear to model railways, kayaks or band equipment. If that describes your trip, spend a moment listing each item with its approximate length, width and height, since equipment that looks small in a garage can be surprisingly long or wide. Note whether anything comes apart, such as trestle tables or instrument stands, and whether the pieces then fit into bags or boxes that are easier to count. Record the number of passengers travelling too, as a crew van may suit a job where colleagues or helpers come along. Where a club or society is involved, confirm who will be present at collection and who to contact on the day. These notes give the team a clear picture when matching your load to an available van.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.