Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
How the right vehicle is confirmed
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Working Around Driver Preferences
Note down what the named driver actually wants from the car before asking for a quote. Some drivers only feel confident in an automatic, others prefer a particular seating height or a larger boot, and recording these preferences gives the team something concrete to work with. Write the driver's details, the hire dates and the places where collection or delivery should happen. List any second driver who may be added, along with their details. If the trip involves motorway stretches or narrow lanes, note this as context rather than a requirement, since the team will advise on vehicle groups rather than routes. Ask which options are available for the dates in question, and keep a note of what matters most so trade-offs can be discussed openly if your first choice is not possible.
Travelling with Children and Bags
Families often bring more than they expect, so a written list of passengers and luggage helps the enquiry stay accurate. Record each child's age group, the type of seat each needs, and how many bags, pushchairs or travel cots are coming along, including their folded dimensions. Note the total number of travellers and whether any luggage is oversized, such as a buggy that does not collapse fully. Write the hire dates and the preferred collection or delivery point, plus a contact number for whoever receives the car. If grandparents or friends are joining for part of the trip, note when and where they join. Sharing this full picture lets the team confirm a suitable vehicle group and discuss any questions that remain about the booking.
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Things to check before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















