Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Noting Driver Preferences Early
Before requesting a quote, write down the details that shape the choice of car. Start with your hire dates, including whether the timings are fixed or flexible, and the licence details of anyone who will drive. Then record preferences: whether an automatic gearbox is wanted, how much boot space the trip might involve, and whether the driver prefers a higher seating position or a smaller car for tighter roads. Note where the car should be collected or delivered, including any address changes partway through the hire. If several drivers share the trip, list each person's details separately. Finally, note any questions you want answered before booking, such as which vehicle groups are available on your dates and what the collection arrangements involve.
Coordinating Several Passengers
When more than one passenger is travelling, a short shared list helps everyone agree on arrangements. Start by confirming the final headcount and each person's pick-up point, since a group that meets in one place may need a different plan than people joining at separate times. Note the luggage each passenger expects to bring, including bulky items such as pushchairs, golf clubs or musical instruments, with rough dimensions so the team can advise on a suitable vehicle group. Record the itinerary in outline: departure time, stops and return date. Keep a named contact for the booking so any changes reach one person. If passengers have differing arrival times, note those too, and ask the team which options could accommodate them.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















